Returns & Warranty – GANNISALE
At GANNISALE, we’re committed to making your shopping experience for women’s fashion seamless and stress-free. If your garment doesn’t meet your standards, our clear and customer-focused return and warranty policy ensures you’re protected every step of the way.
Returns Policy
- 30-Day Return Window – Return any item within 30 days of delivery, no questions asked.
- Condition – Items must be unworn, with original tags attached, in pristine condition, and in their original packaging.
- Process – Initiate a return by contacting our support team using your order number via email or phone.
- Refunds – Once your return is received and inspected, refunds will be processed to your original payment method. Please note that shipping costs are non-refundable.
Warranty Coverage
GANNISALE stands behind the quality of every piece in our women’s clothing collection with a limited warranty, depending on the style and material composition.
This warranty covers:
- Defects in materials or workmanship
- Fabric integrity, stitching reliability, and print durability
The warranty does not cover:
- Normal wear and tear, such as fading, minor pilling, or natural stretching
- Damage resulting from improper use, accidents, or alterations
- Issues caused by incorrect care routines or unauthorized modifications
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the defect, and a detailed description of the issue. Our team will review your case promptly.
Possible solutions include:
- Replacement of the affected garment
- Repair guidance or technical support for minor flaws
- Coordination with approved local service partners where applicable
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For immediate assistance, visit our Contact Us page anytime. We’re here to ensure your satisfaction—because your confidence in every purchase matters.
Support available: 2026-06-12 and beyond.